Question 1

What Type of Businesses Need Armed Security Guards?

Accepted Answer

Would your business benefit from having onsite security guards? While almost every business can benefit from these services, we compiled a list of the top industries that can most benefit from onsite guards.

Construction sites: Construction companies need to leave their valuable equipment at their building sites overnight and on the weekends. This presents an opportunity for thieves and vandals to take advantage. An armed security guard can help protect your assets when you are not with them.

Health care: The health care industry, hospitals, in particular, see many people in and out between patients, employees and visitors. In a fast-paced environment, it is good to have armed security guards who can provide uncompromised attention to keep a watchful eye on the establishment.

Retailers: Security guards are hired in retail establishments to deter thieves and keep an eye out for suspicious activity from customers and employees.

Manufacturing and Industrial Companies: Manufacturers and industrial companies are prime targets for theft and vandalism. Armed security guards can log vehicle entry and exit of the buildings. They can also verify drivers, guests and contractors while directing them to the appropriate locations.

Banks and Financial Institutions: People and information need to be protected at financial institutions. Security guards can offer access control, monitoring security electronics, and workplace violence protection.

Schools: This is now one of the most needed security guards. Unfortunately, violence in schools is at an all-time high. Armed security guards can help safeguard students, teachers, parents and visitors.

Residential and Retirement Communities: Security guards help provide peace of mind for you and your family in the place that you live. Theft, trespassing and vandalism are significantly reduced in communities with a security guard.

Hotels: Security guards provide a safe and secure environment by responding to complaints, providing access to security and helping with concierge services.

In general, almost any business can benefit from some form of armed security control. Whether you need a vehicle or foot patrol, guards are highly trained to keep a watchful eye over your business and the people involved.

Question 2

What Do Security Guards Do?

Accepted Answer

A security guard is someone who patrols and inspects property against fire, theft, vandalism, terrorism, and illegal activity. In addition, they monitor people and buildings to prevent crime.

Security guards typically do the following:

Protect and enforce laws on an employer's property
Monitor alarms and closed-circuit TV cameras
Control access for employees, visitors, and outside contractors
Conduct security checks over a specified area
Write comprehensive reports outlining what they observed while on patrol
Interview witnesses for later court testimony
Detain criminal violators

Guards must remain alert, looking for anything out of the ordinary throughout their shift. In an emergency, guards may call for assistance from police, fire, or ambulance services. Some security guards may be armed.

Question 3

How to Find a Good Security Guard?

Accepted Answer

Many businesses and events need security guards these days to protect them from potential threats and help handle emergencies. If you run a store or a hotel, have an office building or a warehouse, or organise an event, you need support from a security agency. The role of a security guard is to protect people's lives and properties by preventing threats and resolving issues. Their job is challenging and requires a lot of motivation. Thus it's not always easy to find good security guards. One might expect that with technological development and excellent surveillance equipment, the tasks of a security guard may be done by the system, but it's not the case. The human factor is still indispensable.

A good security guard needs to have the knowledge and experience necessary for this job. But there are also certain qualities that he should possess if he wants to perform guards' tasks better. These include honesty, integrity, and observation skills. Communication skills, empathy, and a conciliatory attitude are essential, too, as they help security guards effectively resolve issues and prevent threats.

Question 4

What Are the Qualities of a Good Security Guard?

Accepted Answer

Observation Skills

A significant part of the security guards' workday is to observe anything suspicious happening on the premises of a company or event they work for. They need to be focused and alert all the time. Excellent observation skills allow them to notice irregularities and decide the right reaction. The key is to see the change in the surroundings and determine whether it's serious and requires management or public services support. A security guard's reaction must be quick and efficient. It's also crucial for a good security guard to pay attention to details and be vigilant to any safety breaches or dangerous behaviour.

Honesty and Integrity

Honesty and integrity are not qualities that can be learned, so any employer highly appreciates them. Security officers work independently, without permanent employer control, and secure valuable properties. In some cases, they restrict access to the building or the event, and in consequence, play a key role in maintaining safety in these places. So they have to be trustworthy and reliable.

It's challenging to check the honesty and integrity of a person when recruiting them for a job. These are qualities that are only visible after working with a guard for some time. However, security agencies do thorough background checks before employing someone to reduce risk.

Ability to Lead and Work in a Team

It's quite often for security guards to work in a group, so a teamwork spirit is a quality each should possess. Effective cooperation leads to the best results and directly impacts safety standards. It's also essential when security guards work with public services such as firefighters, police officers, or medical staff.

Strong leadership quality is another trait of an excellent security guard. Contrary to popular opinion, leading is closely related to teamwork skills. They are complementary, as every team or task needs a leader who manages it. The ability to lead is also required for crowd management and emergency where security guards need to guide people through a dangerous situation.

Communication Skills and Empathy

Good communication skills are priceless in every aspect of a security guard's job. They are necessary when the guards work in a team, cooperate with emergency services, resolve issues at work, and even in regular contact with their colleagues and managers. In every situation that includes contact with other people, security guards must be respectful and empathetic. The ability to talk to people and understand their points of view can be a key to solving even the most complicated issues and, in consequence, preventing many threats. In fact, in most cases, calmness and courteous conversation is the most effective solution.

However, excellent communication skills are not only helpful in case of emergencies. For example, a security guard often represents the company as the first person a customer or a business partner sees. So it's also vital that they are friendly, professional, and ready to help or give information and directions.

Conciliatory Attitude

Even though security guards are always prepared for the worst scenarios, their goal should be to deescalate any tense situation and prevent potential threats. That's why, as a security agency, we want to hire guards that can always remain calm and keep a cool head, no matter the issue. It's especially important when they work in crowded places where the risk of conflict is much higher.

Security guards often have to interact with different kinds of people. Some may try to provoke them into discussion or even insult them. However, no matter what happens, a guard expects a conciliatory attitude in every situation. They have to be able to work under pressure and should put safety first.

Hard-Working and Flexible

Being a security guard is hard work. It's challenging and requires varied skills. So we need our guards to be flexible and ready to perform different duties. And while on the job, they have to be able to do multiple tasks. Each of the services we offer includes a wide range of responsibilities, from patrolling, to door supervision, to operating surveillance equipment and reporting. A good security guard should be hard-working and self-motivated to improve his skills continuously.

Physical Fitness

Physical fitness is a quality that everybody can have. They just need to work on it regularly. For example, a security guard should be physically fit, as their job entails many physical challenges. It may include patrolling large areas, staying up all night, or chasing a thief. Being in good health positively affects guards' quick reactions and helps them stay focused at work.

Security officers should exercise regularly and care about their diet because only then will they be able to defend themselves and ensure the safety of others in case of emergencies.

Question 5

What Should I Look for When Hiring a Security Guard?

Accepted Answer

Reputable Industry Provider

A large, industry-leading company is not necessarily the best choice; it's more important to find a reputable and trustworthy service, regardless of the scale of their operations. Look for a security company that provides excellent customer service, has a solid reputation with positive reviews, and values client feedback. A quick Google search will reveal a company's reputation through Yelp, Linkedin, and Facebook reviews. In addition, the Better Business Bureau is a trustworthy resource. Most importantly, make sure that the service you hire has the necessary professional licenses to operate legally in your state. Furthermore, the service provider should have a wide spectrum of insurance coverage, including worker's compensation insurance in case of personal injury and automotive insurance in case of theft or vandalism. The safety and security of your business and your employees is of vital importance; personalised service goes a long way, and your safety deserves that kind of attention.

Strong Financial Health

Make sure that the security company you are hiring is financially stable. You do not want their monetary troubles to cause problems for your business in the long term. Look for indicators of financial stability and strength. Again, check their references or use a quick internet search to see who their previous clients were, what services were provided, and whether the clients were satisfied with that service. In addition, if the security company or any of its security guards has ever been involved in a negligence litigation lawsuit, it's a red flag.

Trained and Certified Staff

Ask your prospective security company about their vetting process and verify the qualifications of their staff. The security company must provide guards that are well-trained and vigilant. Check to ensure that the company you hire to protect your business runs thorough background checks on their security guards. Ensure that each security guard has been trained according to legal requirements and possesses the necessary licenses and certifications. If the guards are authorised to carry firearms, additional qualifications and carry permits may be required.

Innovative Technology

Consider your security service's technological capabilities and equipment and whether or not they stay up-to-date with the latest innovations in surveillance technology. For example, consider the cameras they install: are they standard CCTV cameras to be manually operated? Or do they utilise 360-degree view technology that eliminates blind spots? What sort of weapons and gear are the guards equipped with? Are they dressed professionally, with neat uniforms and effective radio equipment? How are the flow of their command structure and communications process? By choosing a company committed to innovation and competition, you can potentially increase productivity and efficiency in your organisation.

Defined Services and Management Plan

If a security company's website does not clearly define the scale and structure of its services, it is best to stay away. This indicates that the company does not have a focused vision or is simply downright incompetent. First, make sure their values and services fit your requirements. Secondly, check how their security expertise has evolved. Will their guards implement the best industry practices while on the job? Finally, how will they use their expertise to benefit your com?

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